Do not give up if any problem concerning our products arose. Our technical support team is always ready to help you.

Here we collected answers to frequently asked questions and solutions to major problems. Use category search to find useful information promptly.

  1. DBMS (DataBase Management System). General crystallographic information.

  2. Data filtering. AutoCN. Computing and editing an adjacency matrix. Inorganic, organic, metal-organic frameworks and artificial nets.

  3. IsoCryst. Visualizing crystal structures. Geometrical and topological analysis.

  4. ADS. Simplification of crystal structures.

  5. ADS, TTD, TTO, and TTR collections. Identification and taxonomy of nets. Different structure representations.

  6. ADS. Searching for and analyzing entanglements.

  7. ADS. Computing and analyzing natural tilings.

  8. Dirichlet. Constructing Dirichlet domains and computing their characteristics.

  9. Large groups of structures. Data filtering.

  10. Searching for topological relations between nets.

  11. Searching for building units. The Nanoclustering procedure.

  12. Analysis of coordination compounds.

  13. Analysis of polynuclear coordination clusters.

If you failed to find an answer, submit your question using special form. We will help you for sure.